Customereye

Fansidea

Apparel & Fashion • United Statesfansidea.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

66/100
+8.3 vs. last month4.30 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#53of 330
Top 16% · Top Tier
#1 (best)#330 (worst)
#51Peer
#52Peer
#53This company
#54Peer
#55Peer

Overall Customer Sentiment

Category Leader

77% of reviews positive, 22% negative

77%
positive
  • Positive77%
  • Neutral1%
  • Negative22%

Sentiment Balance

Covering September 2024 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
24.3%
Delivery Shipping
22.7%
Customer Support
12.8%
Loyalty
10.0%
Response Speed
9.8%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • Built from a negative-review share of 35.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
74.7%
4
5.8%
3
5.0%
2
4.0%
1
10.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 89.9% of reviews in the last three months were positive, compared with 85.9% in the three months before that.

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