Flight & Hotel Booking • United Kingdomexodus.co.uk
Review data last updated .
Based on public reviews and response behavior.
85 days of reviews, with a steady monthly review flow. Busiest month: 39% of reviews. Languages: en 100%.
Flight & Hotel Booking average: score 69.9, rating 4.45 stars, reply rate 46.6%, over 1,253 ranked companies · benchmark 5 Nov 2026
Score
83.6
Industry average 69.9
13.7 above average
Rating
4.85
Industry average 4.45
0.40 above average
Reply rate
—
Industry average 46.6%
not measured
Among ranked Flight & Hotel Booking companies
Only companies with enough recent, scoreable reviews are ranked.
93% of reviews positive, 8% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,253 ranked companies in Flight & Hotel Booking (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 83.6 places the company in the top quarter of about 1,300 ranked Flight & Hotel Booking companies (75th percentile: 80). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Product Quality" is the strongest recurring theme in the reviews: 110 mentions with a sentiment score of 94.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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