Customereye

Exetel

Software & Web Servicesexetel.com.au

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 395 days (about 7.7 per month). Busiest month: 16% of reviews. Languages: en 100%.

Overall Score

42/100
−10.0 vs. last month2.72 ★ average rating · 100 reviews
42/100 from 100 reviews over 12 months, moderate confidence.

Software & Web Services average: score 56.5, rating 4.01 stars, reply rate 36.3%, over 1,089 ranked companies · benchmark 16 Sept 2026

Score42.2vs 56.514.3Rating2.72vs 4.011.29Reply ratevs 36.3%

Competitive Performance Rank

Among ranked Software & Web Services companies

#924of 1089 ranked in Software & Web Services
Top 85% · Bottom Tier
#1 (best)#1089 (worst)
#922Peer
#923Peer
#924This company
#925Peer
#926Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

43% of reviews positive, 57% negative

43%
positive
  • Positive43%
  • Neutral0%
  • Negative57%

Sentiment Balance

Covering August 2026 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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