Based on public reviews and response behavior.
2,557 days of reviews, with a sparse monthly review flow. Busiest month: 17% of reviews. Languages: en 95%, unknown 5%, fr 1%.
These figures describe an earlier period, not the last 12 months.
Hobbies & Arts average: score 65.7, rating 4.47 stars, reply rate 31.7%, over 1,910 ranked companies · benchmark 5 Nov 2026
Score
61.0
Industry average 65.7
4.7 below average
Rating
4.92
Industry average 4.47
0.45 above average
Reply rate
—
Industry average 31.7%
not measured
Not ranked
no reviews in the last 12 months
97% of reviews positive, 3% negative
Covering July 2019, not the company's full review history.
Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,910 ranked companies in Hobbies & Arts (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 1% of reviews against an industry average of 32%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 121 mentions with a sentiment score of 93.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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