Customereye

Empower Energy Ltd

Energy & Utilitiesempowerenergy.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 685 days (about 4.4 per month). Busiest month: 11% of reviews. Languages: en 100%.

Overall Score

72/100
No reviews in the last 12 months

These figures describe an earlier period, not the last 12 months.

−30.0 vs. last month4.99 ★ average rating · 100 reviews
72/100 from 100 reviews over 14 months, moderate confidence. no reviews in the last 12 months.

Energy & Utilities average: score 62.9, rating 4.14 stars, reply rate 45.9%, over 631 ranked companies · benchmark 16 Sept 2026

Score72.4vs 62.99.5Rating4.99vs 4.140.85Reply ratevs 45.9%

Competitive Performance Rank

Not ranked

no reviews in the last 12 months

Overall Customer Sentiment

Below Average

93% of reviews positive, 6% negative

93%
positive
  • Positive93%
  • Neutral1%
  • Negative6%

Sentiment Balance

Covering March 2025 — 10 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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