Based on public reviews and response behavior.
61 reviews over 1,913 days (about 1 per month). Busiest month: 28% of reviews. Languages: en 100%.
Energy & Utilities average: score 64.4, rating 4.18 stars, reply rate 46.0%, over 681 ranked companies · benchmark 9 Oct 2026
Score
72.2
Industry average 64.4
7.8 above average
Rating
3.62
Industry average 4.18
0.56 below average
Reply rate
—
Industry average 46.0%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 28% negative
Covering July 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 61 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 681 ranked companies in Energy & Utilities (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Loyalty" is the strongest recurring theme in the reviews: 37 mentions with a sentiment score of 83.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.62 stars is 0.6 below the Energy & Utilities average of 4.2. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
