Based on public reviews and response behavior.
218 days of reviews, with a steady monthly review flow. Busiest month: 28% of reviews. Languages: en 100%.
Home Services average: score 70.2, rating 4.59 stars, reply rate 46.9%, over 1,380 ranked companies · benchmark 5 Nov 2026
Score
62.5
Industry average 70.2
7.7 below average
Rating
3.98
Industry average 4.59
0.61 below average
Reply rate
—
Industry average 46.9%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 35% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,380 ranked companies in Home Services (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.368). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 95% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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