Customereye

Emergency Hero

Home Servicesemergencyhero.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 218 days (about 28 per month). Busiest month: 28% of reviews. Languages: en 100%.

Overall Score

63/100
−37.5 vs. last month3.98 ★ average rating · 200 reviews

Competitive Performance Rank

Among fully-analyzed Home Services companies

#203of 417
Top 49% · Upper Half
#1 (best)#417 (worst)
#201Peer
#202Peer
#203This company
#204Peer
#205Peer

25 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Above Average

64% of reviews positive, 35% negative

64%
positive
  • Positive64%
  • Neutral1%
  • Negative35%

Sentiment Balance

Covering August 2026 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Included in the full report

Unlock the full report — $4.99

Unlock full insights

Sign up free to view detailed data and analysis