Based on public reviews and response behavior.
391 days of reviews, with a steady monthly review flow. Busiest month: 13% of reviews. Languages: en 100%.
Home Services average: score 70.2, rating 4.59 stars, reply rate 46.9%, over 1,380 ranked companies · benchmark 5 Nov 2026
Score
74.6
Industry average 70.2
4.4 above average
Rating
4.84
Industry average 4.59
0.25 above average
Reply rate
—
Industry average 46.9%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 16% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,380 ranked companies in Home Services (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 143 mentions with a sentiment score of 86.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
