Based on public reviews and response behavior.
200 reviews over 371 days (about 16 per month). Busiest month: 15% of reviews. Languages: en 100%, fr 1%.
Apparel & Fashion average: score 62.4, rating 4.23 stars, reply rate 40.7%, over 1,409 ranked companies · benchmark 3 Oct 2026
Score
59.0
Industry average 62.4
3.4 below average
Rating
4.12
Industry average 4.23
0.11 below average
Reply rate
—
Industry average 40.7%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 29% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,409 ranked companies in Apparel & Fashion (benchmark 3 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 58% of reviews against an industry average of 41%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 121 mentions with a sentiment score of 72.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
