Customereye

Drainageshop

Construction & Industrialdrainageshop.co.uk

Review data last updated .

Based on public reviews and response behavior.

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2,600 days of reviews, with a sparse monthly review flow. Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

46/100
2.51 ★ average rating
46/100 from public reviews over 11 months, moderate confidence.

Construction & Industrial average: score 67.9, rating 4.50 stars, reply rate 46.7%, over 1,720 ranked companies · benchmark 5 Nov 2026

Score

45.9

Industry average 67.9

22.0 below average

Rating

2.51

Industry average 4.50

1.99 below average

Reply rate

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Industry average 46.7%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#1624of 1720 ranked in Construction & Industrial
Top 94% · Bottom Tier
#1 (best)#1720 (worst)
#1622Peer
#1623Peer
#1624This company
#1625Peer
#1626Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

42% of reviews positive, 57% negative

42%
positive
  • Positive42%
  • Neutral1%
  • Negative57%

Sentiment Balance

Covering June 2025, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Communication
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Customer Support
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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