Based on public reviews and response behavior.
600 reviews over 1,792 days (about 10 per month). Busiest month: 4% of reviews.
Construction & Industrial average: score 65.5, rating 4.55 stars, reply rate 45.8%, over 1,771 ranked companies · benchmark 9 Oct 2026
Score
68.1
Industry average 65.5
2.5 above average
Rating
4.86
Industry average 4.55
0.31 above average
Reply rate
—
Industry average 45.8%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 15% negative
Covering November 2022 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,771 ranked companies in Construction & Industrial (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 78% of reviews against an industry average of 46%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 304 mentions with a sentiment score of 84.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
