Customereye

Diamond Home Support

Home Servicesdiamondhomesupport.com

Review data last updated .

Based on public reviews and response behavior.

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108 reviews over 310 days (about 11 per month). Busiest month: 47% of reviews. Languages: en 100%.

Overall Score

76/100
−18.3 vs. last month4.44 ★ average rating · 108 reviews
76/100 from 108 reviews over 6 months, moderate confidence.

Home Services average: score 66.8, rating 4.48 stars, reply rate 50.2%, over 771 ranked companies · benchmark 28 Sept 2026

Score

76.3

Industry average 66.8

9.5 above average

Rating

4.44

Industry average 4.48

0.04 below average

Reply rate

—

Industry average 50.2%

not measured

Competitive Performance Rank

Among ranked Home Services companies

#205of 771 ranked in Home Services
Top 27% · Upper Half
#1 (best)#771 (worst)
#203Peer
#204Peer
#205This company
#206Peer
#207Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

87% of reviews positive, 13% negative

87%
positive
  • Positive87%
  • Neutral0%
  • Negative13%

Sentiment Balance

Covering September 2026 — 9 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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