Based on public reviews and response behavior.
74 reviews over 2,282 days (about 1 per month). Busiest month: 32% of reviews. Languages: en 100%.
Travel & Hospitality average: score 61.7, rating 4.01 stars, reply rate 42.5%, over 672 ranked companies · benchmark 6 Oct 2026
Score
88.5
Industry average 61.7
26.8 above average
Rating
4.23
Industry average 4.01
0.22 above average
Reply rate
—
Industry average 42.5%
not measured
Among ranked Travel & Hospitality companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 16% negative
Covering August 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes extracted from 74 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 672 ranked companies in Travel & Hospitality (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.101 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.