Customereye

CrazyBulk

Supplements & Nutrition • United Kingdomcrazybulk.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

58/100
−12.5 vs. last month4.00 ★ average rating · 603 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#120of 301
Top 40% · Upper Half
#1 (best)#301 (worst)
#118Peer
#119Peer
#120This company
#121Peer
#122Peer

Overall Customer Sentiment

Above Average

62% of reviews positive, 35% negative

62%
positive
  • Positive62%
  • Neutral3%
  • Negative35%

Sentiment Balance

Covering August 2024 — 35 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 37% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 602 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.3%
Response Speed
14.1%
Product Quality
13.5%
Customer Support
12.1%
Loyalty
9.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 5.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH50/100
50/100
signal score
  • Built from a negative-review share of 35.3% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating
5
64.3%
4
8.3%
3
6.6%
2
4.1%
1
16.6%

Based on 603 analyzed reviews. Sentiment is slipping: 78.7% of reviews in the last three months were positive, compared with 84.2% in the three months before that.

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