Cornwall Hamper Store

Food & Beverage • United Kingdomcornwallhamperstore.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

46/100

4.00 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#488of 551

Top 89% · Bottom Tier

#1 (best)#551 (worst)

#486Peer

#487Peer

#488This company

#489Peer

#490Peer

Overall Customer Sentiment

Below Average

69% of reviews positive, 30% negative

69%

positive

Positive69%
Neutral2%
Negative30%

Sentiment Balance

Covering February 2023 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: February 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

27.1%

Product Quality

17.7%

Customer Support

13.5%

Loyalty

13.3%

Communication

8.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 8.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100

53/100

signal score

•Built from a negative-review share of 32.0% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

65.3%

4★

8.7%

3★

4.5%

2★

3.3%

1★

18.2%

Based on 600 analyzed reviews. Sentiment is slipping: 5.9% of reviews in the last three months were positive, compared with 74.4% in the three months before that.

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