Based on public reviews and response behavior.
186 reviews over 67 days (about 85 per month). Busiest month: 57% of reviews — one month dominates this sample. Languages: de 61%, fr 22%, en 12%.
Home & Living average: score 66.9, rating 4.46 stars, reply rate 45.8%, over 5,116 ranked companies · benchmark 15 Oct 2026
Score
23.4
Industry average 66.9
43.5 below average
Rating
1.16
Industry average 4.46
3.30 below average
Reply rate
—
Industry average 45.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
7% of reviews positive, 94% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Reviews are mostly in German
Share of theme mentions
Themes extracted from 186 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,116 ranked companies in Home & Living (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.875 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 23.4 sits in the bottom quarter of about 5,100 ranked Home & Living companies (25th percentile: 57, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
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