Coolhippo Personalised Banners & Gift wrap

Printing & Signage • United Kingdomcoolhippo.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

59/100

−3.1 vs. last month4.92 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#97of 232

Top 42% · Upper Half

#1 (best)#232 (worst)

#95Peer

#96Peer

#97This company

#98Peer

#99Peer

Overall Customer Sentiment

Above Average

95% of reviews positive, 5% negative

95%

positive

Positive95%
Neutral0%
Negative5%

Sentiment Balance

Covering November 2024 — 123 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 8% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

27.0%

Delivery Shipping

19.3%

Response Speed

15.8%

Loyalty

10.4%

Customer Support

8.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW12/100

12/100

signal score

•Built from a negative-review share of 11.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

96.3%

4★

2.0%

3★

0.0%

2★

0.5%

1★

1.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.3% of reviews in the last three months were positive, compared with 98.5% in the three months before that.

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