Customereye

Nielsen Computer & Mobile Panel

Paid Surveys & Rewards • United Statescomputermobilepanel.nielsen.com

Review data last updated .

Based on public reviews and response behavior.

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84 reviews over 1,842 days (about 1.4 per month). Busiest month: 17% of reviews.

Overall Score

49/100
2.56 ★ average rating · 84 reviews
49/100 from 84 reviews over 11 months, limited confidence.

Paid Surveys & Rewards average: score 55.7, rating 3.84 stars, reply rate 28.9%, over 201 ranked companies · benchmark 6 Oct 2026

Score

49.1

Industry average 55.7

6.6 below average

Rating

2.56

Industry average 3.84

1.28 below average

Reply rate

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Industry average 28.9%

not measured

Competitive Performance Rank

Among ranked Paid Surveys & Rewards companies

#136of 201 ranked in Paid Surveys & Rewards
Top 68% · Mid Pack
#1 (best)#201 (worst)
#134Peer
#135Peer
#136This company
#137Peer
#138Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

44% of reviews positive, 54% negative

44%
positive
  • Positive44%
  • Neutral2%
  • Negative54%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
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Communication
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Customer Support
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Pricing
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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