Based on public reviews and response behavior.
600 reviews over 931 days (about 20 per month). Busiest month: 6% of reviews.
Paid Surveys & Rewards average: score 55.7, rating 3.84 stars, reply rate 28.9%, over 201 ranked companies · benchmark 6 Oct 2026
Score
48.9
Industry average 55.7
6.8 below average
Rating
4.34
Industry average 3.84
0.50 above average
Reply rate
—
Industry average 28.9%
not measured
Among ranked Paid Surveys & Rewards companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 22% negative
Covering October 2024 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 201 ranked companies in Paid Surveys & Rewards (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.166 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 4% of reviews against an industry average of 29%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
