Based on public reviews and response behavior.
1,997 reviews over 1,227 days (about 50 per month). Busiest month: 6% of reviews. Languages: en 97%, unknown 3%, fr 0%.
Shipping & Delivery average: score 53.7, rating 3.76 stars, reply rate 36.3%, over 401 ranked companies · benchmark 6 Oct 2026
Score
76.9
Industry average 53.7
23.2 above average
Rating
4.63
Industry average 3.76
0.87 above average
Reply rate
—
Industry average 36.3%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 14% negative
Covering July 2026 — 23 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,997 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 401 ranked companies in Shipping & Delivery (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 76.9 places the company in the top quarter of about 400 ranked Shipping & Delivery companies (75th percentile: 69). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 57% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
