Based on public reviews and response behavior.
200 reviews over 252 days (about 24 per month). Busiest month: 22% of reviews. Languages: en 100%.
Home Services average: score 69.6, rating 4.60 stars, reply rate 46.8%, over 1,451 ranked companies · benchmark 7 Oct 2026
Score
84.2
Industry average 69.6
14.6 above average
Rating
4.37
Industry average 4.60
0.23 below average
Reply rate
—
Industry average 46.8%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 24% negative
Covering September 2026 — 24 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,451 ranked companies in Home Services (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.197 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 84.2 places the company in the top quarter of about 1,400 ranked Home Services companies (75th percentile: 79). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
Included in the full report
Unlock the full report — $4.99