Chrono24

General Retail & Marketplaces • Germanychrono24.co.uk

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

44/100

−1.3 vs. last month3.86 ★ average rating · 946 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#292of 359

Top 81% · Bottom Tier

#1 (best)#359 (worst)

#290Peer

#291Peer

#292This company

#293Peer

#294Peer

Overall Customer Sentiment

Below Average

64% of reviews positive, 34% negative

64%

positive

Positive64%
Neutral2%
Negative34%

Sentiment Balance

Covering August 2026 — 14 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 885 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

21.1%

Loyalty

12.6%

Customer Support

11.6%

Onboarding

10.4%

Pricing

10.4%

Most feedback concerns Product Quality.

The most common complaint theme is Pricing, making up 10.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100

32/100

signal score

•Built from a negative-review share of 33.9% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

64.2%

4★

5.9%

3★

3.6%

2★

4.8%

1★

21.6%

Based on 946 analyzed reviews. Sentiment is improving: 81.7% of reviews in the last three months were positive, compared with 54.3% in the three months before that.

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