Customereye

Cheap Airport Parking

Automotive & Mobility • United Statescheapairportparking.org

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

46/100
3.99 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#182of 265
Top 69% · Mid Pack
#1 (best)#265 (worst)
#180Peer
#181Peer
#182This company
#183Peer
#184Peer

Overall Customer Sentiment

Mid Pack

69% of reviews positive, 29% negative

69%
positive
  • Positive69%
  • Neutral2%
  • Negative29%

Sentiment Balance

Covering September 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 525 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
16.5%
Pricing
15.3%
Customer Support
15.2%
Response Speed
13.0%
Onboarding
12.4%

Most feedback concerns Loyalty.

The most common complaint theme is Pricing, making up 15.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH65/100
65/100
signal score
  • Built from a negative-review share of 34.3% across this company's analyzed reviews.
  • 8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating
5
68.8%
4
4.7%
3
2.8%
2
4.3%
1
19.3%

Based on 600 analyzed reviews. Sentiment is slipping: 12.5% of reviews in the last three months were positive, compared with 30.0% in the three months before that.

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