Based on public reviews and response behavior.
68 reviews over 1,139 days (about 1.8 per month). Busiest month: 28% of reviews. Languages: en 100%.
Veterinary & Pet Services average: score 66.3, rating 4.42 stars, reply rate 36.3%, over 268 ranked companies · benchmark 6 Oct 2026
Score
63.0
Industry average 66.3
3.3 below average
Rating
3.26
Industry average 4.42
1.16 below average
Reply rate
—
Industry average 36.3%
not measured
Among ranked Veterinary & Pet Services companies
Only companies with enough recent, scoreable reviews are ranked.
62% of reviews positive, 38% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 68 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 268 ranked companies in Veterinary & Pet Services (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.284 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An average rating of 3.26 stars is 1.1 below the Veterinary & Pet Services average of 4.4. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
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