Customereye

Cbdoil

Supplements & Nutrition • United Kingdomcbdoil.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

37/100
−20.0 vs. last month3.54 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#298of 301
Top 99% · Bottom Tier
#1 (best)#301 (worst)
#296Peer
#297Peer
#298This company
#299Peer
#300Peer

Overall Customer Sentiment

Below Average

52% of reviews positive, 46% negative

52%
positive
  • Positive52%
  • Neutral2%
  • Negative46%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
22.0%
Customer Support
15.5%
Response Speed
13.8%
Product Quality
12.8%
Loyalty
11.3%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 22.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH70/100
70/100
signal score
  • Built from a negative-review share of 48.7% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.5avg rating
5
55.5%
4
7.5%
3
3.2%
2
3.5%
1
30.3%

Based on 600 analyzed reviews. Sentiment is slipping: 40.0% of reviews in the last three months were positive, compared with 55.6% in the three months before that.

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