Customereye

Cassidy Travel

Flight & Hotel Bookingcassidytravel.ie

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 16 days (about 381 per month). Busiest month: 71% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

74/100
Short observation window (16 days)
+6.3 vs. last month4.92 ★ average rating · 200 reviews
74/100 from 200 reviews over 2 months, moderate confidence. trend not shown: window under six months. one month holds 71% of the reviews.

Flight & Hotel Booking average: score 60.9, rating 4.25 stars, reply rate 44.1%, over 400 ranked companies · benchmark 16 Sept 2026

Score73.7vs 60.912.8Rating4.92vs 4.250.67Reply ratevs 44.1%

Competitive Performance Rank

Among ranked Flight & Hotel Booking companies

#77of 400 ranked in Flight & Hotel Booking
Top 19% · Top Tier
#1 (best)#400 (worst)
#75Peer
#76Peer
#77This company
#78Peer
#79Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative10%

Sentiment Balance

Covering September 2026 — 141 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Included in the full report

Unlock the full report — $4.99

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Flight & Hotel Booking