Customereye

Carpet Bright UK

Home & Living • United Kingdomuk.com

Review data last updated .

Based on public reviews and response behavior.

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336 days of reviews, with a steady monthly review flow. Busiest month: 16% of reviews. Languages: en 100%.

Overall Score

77/100
4.65 ★ average rating
77/100 from public reviews over 11 months, moderate confidence.

Home & Living average: score 66.9, rating 4.38 stars, reply rate 43.9%, over 5,926 ranked companies · benchmark 5 Nov 2026

Score

77.3

Industry average 66.9

10.4 above average

Rating

4.65

Industry average 4.38

0.27 above average

Reply rate

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Industry average 43.9%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#1393of 5926 ranked in Home & Living
Top 24% · Top Tier
#1 (best)#5926 (worst)
#1391Peer
#1392Peer
#1393This company
#1394Peer
#1395Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

91% of reviews positive, 8% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative8%

Sentiment Balance

Covering September 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Loyalty
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Product Quality
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Customer Support
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Problem Resolution
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Value For Money
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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