CarCostCanada

Automotive & Mobility • Canadacarcostcanada.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

44/100

3.82 ★ average rating · 611 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#189of 265

Top 71% · Mid Pack

#1 (best)#265 (worst)

#187Peer

#188Peer

#189This company

#190Peer

#191Peer

Overall Customer Sentiment

Mid Pack

64% of reviews positive, 34% negative

64%

positive

Positive64%
Neutral2%
Negative34%

Sentiment Balance

Covering June 2021 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 585 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2021.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Pricing

27.3%

Customer Support

21.1%

Product Quality

12.0%

Loyalty

9.8%

Communication

8.7%

Most feedback concerns Pricing.

The most common complaint theme is Communication, making up 8.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100

38/100

signal score

•Built from a negative-review share of 34.0% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating

5★

52.0%

4★

16.4%

3★

8.3%

2★

7.5%

1★

15.7%

Based on 611 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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