Based on public reviews and response behavior.
62 reviews over 3,704 days (about 0.5 per month). Busiest month: 10% of reviews. Languages: en 100%.
Taxis & Public Transport average: score 67.2, rating 4.28 stars, reply rate 44.2%, over 90 ranked companies · benchmark 16 Oct 2026
Score
67.9
Industry average 67.2
0.7 above average
Rating
4.63
Industry average 4.28
0.35 above average
Reply rate
—
Industry average 44.2%
not measured
Among ranked Taxis & Public Transport companies
Only companies with enough recent, scoreable reviews are ranked.
90% of reviews positive, 10% negative
Covering July 2025 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 62 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 90 ranked companies in Taxis & Public Transport (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.281). Review the worst months in the trend data to identify specific operational or product issues.
"Loyalty" is the strongest recurring theme in the reviews: 41 mentions with a sentiment score of 88.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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