Based on public reviews and response behavior.
600 reviews over 881 days (about 21 per month). Busiest month: 19% of reviews.
Automotive & Mobility average: score 63.7, rating 4.29 stars, reply rate 39.2%, over 2,781 ranked companies · benchmark 17 Oct 2026
Score
29.1
Industry average 63.7
34.6 below average
Rating
2.53
Industry average 4.29
1.76 below average
Reply rate
—
Industry average 39.2%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
34% of reviews positive, 64% negative
Covering October 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,781 ranked companies in Automotive & Mobility (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.303 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 29.1 sits in the bottom quarter of about 2,800 ranked Automotive & Mobility companies (25th percentile: 54, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
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