Customereye

Bulletproof Zone

Firearms & Tactical • United Statesbulletproofzone.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
−9.4 vs. last month4.64 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Firearms & Tactical companies

#47of 61
Top 77% · Bottom Tier
#1 (best)#61 (worst)
#45Peer
#46Peer
#47This company
#48Peer
#49Peer

Overall Customer Sentiment

Below Average

76% of reviews positive, 22% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering December 2024 — 11 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
17.7%
Product Quality
13.6%
Customer Support
13.4%
Onboarding
13.0%
Response Speed
10.6%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100
34/100
signal score
  • Built from a negative-review share of 30.0% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
85.7%
4
5.3%
3
2.0%
2
1.3%
1
5.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 92.4% of reviews in the last three months were positive, compared with 92.0% in the three months before that.

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