Customereye

Briggs & Riley

Home & Living • Hauppauge, NYbriggs-riley.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 98 days (about 31 per month). Busiest month: 45% of reviews. Languages: en 99%, it 1%.

Overall Score

90/100
Short observation window (98 days)
+3.4 vs. last month4.83 ★ average rating · 100 reviews
90/100 from 100 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Home & Living average: score 65.9, rating 4.44 stars, reply rate 47.6%, over 3,509 ranked companies · benchmark 6 Oct 2026

Score

89.6

Industry average 65.9

23.7 above average

Rating

4.83

Industry average 4.44

0.39 above average

Reply rate

—

Industry average 47.6%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#199of 3509 ranked in Home & Living
Top 6% · Top Tier
#1 (best)#3509 (worst)
#197Peer
#198Peer
#199This company
#200Peer
#201Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

85% of reviews positive, 15% negative

85%
positive
  • Positive85%
  • Neutral0%
  • Negative15%

Sentiment Balance

Covering August 2026 — 11 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Loyalty
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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