Based on public reviews and response behavior.
138 days of reviews, with a steady monthly review flow. Busiest month: 30% of reviews. Languages: en 82%, unknown 11%, af 2%.
Gambling & Betting average: score 66.5, rating 4.39 stars, reply rate 33.5%, over 133 ranked companies · benchmark 4 Nov 2026
Score
73.2
Industry average 66.5
6.7 above average
Rating
4.04
Industry average 4.39
0.35 below average
Reply rate
—
Industry average 33.5%
not measured
Among ranked Gambling & Betting companies
Only companies with enough recent, scoreable reviews are ranked.
50% of reviews positive, 45% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 39% negative and 6% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 133 ranked companies in Gambling & Betting (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 98% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 19 mentions with a sentiment score of 75.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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