Customereye

All Star Prizes

Gambling & Betting • United Kingdomallstarprizes.co.uk

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

57/100
−2.0 vs. last month4.83 ★ average rating · 605 reviews

Competitive Performance Rank

Among fully-analyzed Gambling & Betting companies

#35of 91
Top 38% · Upper Half
#1 (best)#91 (worst)
#33Peer
#34Peer
#35This company
#36Peer
#37Peer

Overall Customer Sentiment

Above Average

90% of reviews positive, 9% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering November 2024 — 78 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 12% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 603 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
31.5%
Onboarding
21.1%
Loyalty
12.4%
Customer Support
11.4%
Pricing
10.4%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW11/100
11/100
signal score
  • •Built from a negative-review share of 9.3% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5★
91.9%
4★
4.3%
3★
1.2%
2★
0.5%
1★
2.1%

Based on 605 analyzed reviews. Sentiment is holding steady: 96.9% of reviews in the last three months were positive, compared with 96.8% in the three months before that.

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