Based on public reviews and response behavior.
147 days of reviews, with a steady monthly review flow. Busiest month: 23% of reviews. Languages: en 100%.
Home & Living average: score 66.9, rating 4.38 stars, reply rate 43.9%, over 5,928 ranked companies · benchmark 4 Nov 2026
Score
65.8
Industry average 66.9
1.1 below average
Rating
4.72
Industry average 4.38
0.34 above average
Reply rate
—
Industry average 43.9%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 30% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 24% negative and 6% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,928 ranked companies in Home & Living (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 99% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 141 mentions with a sentiment score of 75.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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