Based on public reviews and response behavior.
304 days of reviews, with a steady monthly review flow. Busiest month: 18% of reviews. Languages: en 98%, fr 2%, de 1%.
Apparel & Fashion average: score 61.3, rating 4.02 stars, reply rate 35.3%, over 3,009 ranked companies · benchmark 4 Nov 2026
Score
74.0
Industry average 61.3
12.7 above average
Rating
4.17
Industry average 4.02
0.15 above average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 24% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 24% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,009 ranked companies in Apparel & Fashion (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 74.0 places the company in the top quarter of about 3,000 ranked Apparel & Fashion companies (75th percentile: 73). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 106 mentions with a sentiment score of 82.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
