Bokksu

Food & Beverage • United Statesbokksu.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

58/100

+8.3 vs. last month4.56 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#165of 551

Top 30% · Upper Half

#1 (best)#551 (worst)

#163Peer

#164Peer

#165This company

#166Peer

#167Peer

Overall Customer Sentiment

Above Average

91% of reviews positive, 9% negative

91%

positive

Positive91%
Neutral0%
Negative9%

Sentiment Balance

Covering July 2024 — 12 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 578 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

21.2%

Delivery Shipping

18.3%

Loyalty

15.9%

Customer Support

12.6%

Pricing

9.8%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM42/100

42/100

signal score

•Built from a negative-review share of 13.0% across this company's analyzed reviews.
•7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

83.8%

4★

5.5%

3★

0.8%

2★

2.8%

1★

7.0%

Based on 600 analyzed reviews. Sentiment is slipping: 78.6% of reviews in the last three months were positive, compared with 88.9% in the three months before that.

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