Customereye

Body Smart Fitness

Supplements & Nutrition • United Kingdombodysmartfitness.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

78/100
4.96 ★ average rating · 601 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#10of 301
Top 3% · Top Tier
#1 (best)#301 (worst)
#8Peer
#9Peer
#10This company
#11Peer
#12Peer

Overall Customer Sentiment

Category Leader

98% of reviews positive, 3% negative

98%
positive
  • Positive98%
  • Neutral0%
  • Negative3%

Sentiment Balance

Covering November 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
23.4%
Loyalty
18.5%
Product Quality
14.7%
Pricing
14.0%
Onboarding
9.3%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW3/100
3/100
signal score
  • Built from a negative-review share of 2.5% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
97.3%
4
1.8%
3
0.3%
2
0.2%
1
0.3%

Based on 601 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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