Customereye

Boards Direct

Home & Livingboardsdirect.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,495 days (about 2 per month). Busiest month: 10% of reviews. Languages: en 100%.

Overall Score

78/100
4.23 ★ average rating · 100 reviews
78/100 from 100 reviews over 14 months, moderate confidence.

Home & Living average: score 66.5, rating 4.45 stars, reply rate 47.1%, over 4,081 ranked companies · benchmark 9 Oct 2026

Score

78.2

Industry average 66.5

11.7 above average

Rating

4.23

Industry average 4.45

0.22 below average

Reply rate

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Industry average 47.1%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#823of 4081 ranked in Home & Living
Top 20% · Top Tier
#1 (best)#4081 (worst)
#821Peer
#822Peer
#823This company
#824Peer
#825Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

75% of reviews positive, 22% negative

75%
positive
  • Positive75%
  • Neutral3%
  • Negative22%

Sentiment Balance

Covering June 2025 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Customer Support
Hidden
Product Quality
Hidden
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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