Customereye

Bloor Homes

Real Estate & Property • United Kingdombloorhomes.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

58/100
−4.7 vs. last month4.59 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Real Estate & Property companies

#37of 92
Top 40% · Upper Half
#1 (best)#92 (worst)
#35Peer
#36Peer
#37This company
#38Peer
#39Peer

Overall Customer Sentiment

Above Average

91% of reviews positive, 9% negative

91%
positive
  • Positive91%
  • Neutral0%
  • Negative9%

Sentiment Balance

Covering November 2024 — 34 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
25.2%
Product Quality
16.6%
Loyalty
14.0%
Onboarding
11.6%
Problem Resolution
8.5%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW15/100
15/100
signal score
  • Built from a negative-review share of 14.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
85.5%
4
4.7%
3
0.8%
2
1.2%
1
7.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 89.4% of reviews in the last three months were positive, compared with 92.5% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis