Customereye

Big House Experience

Travel & Hospitalitybighouseexperience.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 152 days (about 40 per month). Busiest month: 25% of reviews. Languages: en 100%.

Overall Score

96/100
Short observation window (152 days)
+3.0 vs. last month4.89 ★ average rating · 200 reviews
96/100 from 200 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Travel & Hospitality average: score 58.8, rating 3.99 stars, reply rate 43.3%, over 348 ranked companies · benchmark 20 Sept 2026

Score96.4vs 58.837.6Rating4.89vs 3.990.90Reply ratevs 43.3%

Competitive Performance Rank

Among ranked Travel & Hospitality companies

#1of 348 ranked in Travel & Hospitality
Top 1% · Top Tier
#1 (best)#348 (worst)
#1This company
#2Peer
#3Peer
#4Peer
#5Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

98% of reviews positive, 2% negative

98%
positive
  • Positive98%
  • Neutral0%
  • Negative2%

Sentiment Balance

Covering September 2026 — 16 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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