Based on public reviews and response behavior.
200 reviews over 89 days (about 68 per month). Busiest month: 56% of reviews — one month dominates this sample. Languages: en 99%, fr 1%, es 1%.
Software & Web Services average: score 59.5, rating 4.06 stars, reply rate 36.1%, over 2,026 ranked companies · benchmark 6 Oct 2026
Score
82.1
Industry average 59.5
22.6 above average
Rating
4.80
Industry average 4.06
0.74 above average
Reply rate
—
Industry average 36.1%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
90% of reviews positive, 9% negative
Covering October 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 0% negative and 20% neutral.
Based on 4 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,026 ranked companies in Software & Web Services (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 82.1 places the company in the top quarter of about 2,000 ranked Software & Web Services companies (75th percentile: 71). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 49% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99