Based on public reviews and response behavior.
314 days of reviews, with a steady monthly review flow. Busiest month: 35% of reviews. Languages: en 99%, unknown 1%.
Home & Living average: score 67.0, rating 4.38 stars, reply rate 43.9%, over 5,926 ranked companies · benchmark 8 Nov 2026
Score
60.0
Industry average 67.0
7.0 below average
Rating
2.40
Industry average 4.38
1.98 below average
Reply rate
—
Industry average 43.9%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
40% of reviews positive, 58% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,926 ranked companies in Home & Living (benchmark 8 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.145 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 72% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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