Customereye

Baylis Group

Automotive & Mobilitybaylis.uk.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 186 days (about 33 per month). Busiest month: 31% of reviews. Languages: en 100%.

Overall Score

91/100
+8.1 vs. last month4.54 ★ average rating · 200 reviews
91/100 from 200 reviews over 6 months, moderate confidence.

Automotive & Mobility average: score 61.2, rating 4.22 stars, reply rate 40.6%, over 1,412 ranked companies · benchmark 4 Oct 2026

Score

90.6

Industry average 61.2

29.4 above average

Rating

4.54

Industry average 4.22

0.32 above average

Reply rate

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Industry average 40.6%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#43of 1412 ranked in Automotive & Mobility
Top 3% · Top Tier
#1 (best)#1412 (worst)
#41Peer
#42Peer
#43This company
#44Peer
#45Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

89% of reviews positive, 12% negative

89%
positive
  • Positive89%
  • Neutral0%
  • Negative12%

Sentiment Balance

Covering September 2026 — 29 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 97% of reviews in this period, with 3% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Communication
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Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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