Customereye

BatchLeads

Real Estate & Property • United Statesbatchleads.io

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

56/100
−15.0 vs. last month4.93 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Real Estate & Property companies

#41of 92
Top 45% · Upper Half
#1 (best)#92 (worst)
#39Peer
#40Peer
#41This company
#42Peer
#43Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 10% negative

88%
positive
  • Positive88%
  • Neutral2%
  • Negative10%

Sentiment Balance

Covering August 2024 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
34.2%
Product Quality
19.8%
Response Speed
10.6%
Problem Resolution
10.4%
Loyalty
8.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100
38/100
signal score
  • Built from a negative-review share of 20.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
96.7%
4
2.2%
3
0.2%
2
0.0%
1
1.0%

Based on 600 analyzed reviews. Sentiment is slipping: 93.3% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis