Based on public reviews and response behavior.
Among fully-analyzed Entertainment & Events companies
69% of reviews positive, 29% negative
Covering January 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Showing 587 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2024.
Sentiment has been holding steady over the period shown.
Share of theme mentions
Most feedback concerns Delivery Shipping.
The most common complaint theme is Customer Support, making up 10.8% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 600 analyzed reviews. Sentiment is slipping: 20.0% of reviews in the last three months were positive, compared with 63.2% in the three months before that.
