Customereye

Back2 International Ltd

Home & Livingback2.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 750 days (about 4.1 per month). Busiest month: 10% of reviews. Languages: en 100%.

Overall Score

78/100
−33.3 vs. last month4.86 ★ average rating · 100 reviews
78/100 from 100 reviews over 16 months, moderate confidence.

Home & Living average: score 66.5, rating 4.45 stars, reply rate 47.1%, over 4,081 ranked companies · benchmark 9 Oct 2026

Score

78.3

Industry average 66.5

11.8 above average

Rating

4.86

Industry average 4.45

0.41 above average

Reply rate

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Industry average 47.1%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#814of 4081 ranked in Home & Living
Top 20% · Top Tierdown 1501 from last month
#1 (best)#4081 (worst)
#812Peer
#813Peer
#814This company
#815Peer
#816Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

93% of reviews positive, 7% negative

93%
positive
  • Positive93%
  • Neutral0%
  • Negative7%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Product Quality
Hidden
Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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