Customereye

B3communications

Mobile & Telecomb3communications.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 100 days (about 61 per month). Busiest month: 31% of reviews. Languages: en 100%.

Overall Score

59/100
Short observation window (100 days)
+3.8 vs. last month4.93 ★ average rating · 200 reviews
59/100 from 200 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Mobile & Telecom average: score 53.5, rating 3.65 stars, reply rate 35.9%, over 382 ranked companies · benchmark 6 Oct 2026

Score

59.1

Industry average 53.5

5.6 above average

Rating

4.93

Industry average 3.65

1.28 above average

Reply rate

—

Industry average 35.9%

not measured

Competitive Performance Rank

Among ranked Mobile & Telecom companies

#150of 382 ranked in Mobile & Telecom
Top 39% · Upper Half
#1 (best)#382 (worst)
#148Peer
#149Peer
#150This company
#151Peer
#152Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

94% of reviews positive, 5% negative

94%
positive
  • Positive94%
  • Neutral2%
  • Negative5%

Sentiment Balance

Covering September 2026 — 23 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 4% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Communication
Hidden
Product Quality
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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