Customereye

Ax Paris

Apparel & Fashion • United Kingdomaxparis.com

Review data last updated .

Based on public reviews and response behavior.

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57 days of reviews, with a steady monthly review flow. Busiest month: 59% of reviews — one month dominates this sample. Languages: en 100%, da 1%.

Overall Score

53/100
Short observation window (57 days)
2.54 ★ average rating
53/100 from public reviews over 3 months, limited confidence. trend not shown: window under six months. one month holds 59% of the reviews.

Apparel & Fashion average: score 61.5, rating 4.02 stars, reply rate 35.3%, over 3,006 ranked companies · benchmark 5 Nov 2026

Score

53.4

Industry average 61.5

8.1 below average

Rating

2.54

Industry average 4.02

1.48 below average

Reply rate

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Industry average 35.3%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#2165of 3006 ranked in Apparel & Fashion
Top 72% · Mid Packup 43 from last month
#1 (best)#3006 (worst)
#2163Peer
#2164Peer
#2165This company
#2166Peer
#2167Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

47% of reviews positive, 52% negative

47%
positive
  • Positive47%
  • Neutral1%
  • Negative52%

Sentiment Balance

Covering September 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 48% of reviews in this period, with 52% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Delivery Shipping
Hidden
Pricing
Hidden
Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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