Based on public reviews and response behavior.
149 reviews over 410 days (about 11 per month). Busiest month: 16% of reviews. Languages: en 93%, fr 3%, de 2%.
Mobile & Telecom average: score 53.5, rating 3.65 stars, reply rate 35.9%, over 382 ranked companies · benchmark 6 Oct 2026
Score
72.6
Industry average 53.5
19.1 above average
Rating
4.78
Industry average 3.65
1.13 above average
Reply rate
—
Industry average 35.9%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 12% negative
Covering September 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 149 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 382 ranked companies in Mobile & Telecom (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 72.6 places the company in the top quarter of about 400 ranked Mobile & Telecom companies (75th percentile: 66). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 5% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
